To Close, or Not to Close: Crown’s Inclement Weather Policy

Inclement weather causes problems for everybody. It’s not fun to slide up steep hills in the snow. And no one wants their automobile to be pocked with dents from a hail storm. But only recently did I understand such weather conditions present unique problems for small business owners like myself.

This realization came to me during Knoxville’s last major snow event. I had to decide whether Crown Cleaners would remain open despite the 6” of snow or close our doors until the roads were clearer. There were many factors to consider: the safety of my employees, the safety of my customers, the costs associated with closing during a normal business day, and the cost of remaining open when dry cleaning was probably the last thing on people’s minds. Closing, unfortunately, also meant customers who needed to pick up their garments would be unable to do so.

Ultimately, I decided to close for the entire day. But something unexpected happen. Unlike the previous snowfall, which stuck to the roads for a few days, this snow melted quickly. The roads were nearly clear halfway through the day. I considered changing my decision and opening both stores for the afternoon and evening. In the end, it didn’t feel right to request my employees, who had been told to take the day off, to come in to work. It was better that they, and myself, enjoy this extra time with our families.

Now, if Crown Cleaners was the Wal-Mart of the dry cleaning world, this snow wouldn’t have been an issue. We would have a large enough employee pool to draw from that someone would have been able to make it in. We could afford to stay open even if a […]

By |February 20th, 2014|Crown News|Comments Off on To Close, or Not to Close: Crown’s Inclement Weather Policy

Announcing Crown for the Classroom

What is Crown For The Classroom?
It is a program designed to “give back” to local schools or organizations, whereby Crown Cleaners donates a portion of our sales to the school or organization of the customers’ choice.
How does the program work?

A form will need to be filled out and returned to us
Once you start using Crown Cleaners we can set up our software to allocate a certain percentage of the pre-tax sales to report how much will be donated to the school or organization of your choice.
A donation will be made on behalf of Crown Cleaners at the end of each semester or  every 120 days.
Monthly billing is available as a convenience, provided a credit card number is on file.
A customer can use either our retail locations or our pickup and delivery service.
Crown Cleaners will donate 5% of pre-tax sales to the school/program designated.

Please download the brochure with form here.

By |July 30th, 2013|Community, Crown News, Services|Comments Off on Announcing Crown for the Classroom

Now offering an environmentally friendly and absolutely safe cleaning process

We are the only cleaner in Knoxville to use the SYSTEMK4 product from Kreussler.
Everybody would like to have a patented recipe for a successful future. With SYSTEMK4 – our new, worldwide patent pending, cleaning system – we offer you an innovative, and highly efficient cleaning procedure for commercial textile care that is unparalleled.

SYSTEMK4 is an environmentally friendly and absolutely safe cleaning process. The basic component of SYSTEMK4 is a halogen-free solvent. It is designed in such a way that, when properly used, it does not pose a risk to air, water, human beings and soil. And here lies the huge innovative potential of SYSTEMK4: The cleaning effect of the solvent SOLVONK4 is the same as perchlorethylene, and sometimes even better. At the same time, SOLVONK4 is not classified in Europe as either a hazardous material or a hazardous substance! Moreover, SOLVONK4 is biodegradable and has been tested dermatologically with the result “Very Good”.

The unique advantages are absolutely clear:

You offer your customers excellent cleaning quality.
You offer your customers dermatologically tested skin friendliness with the result “Very Good”.
Biodegradable solvent : eco-friendly, preserve nature in a sustainable manner.
Increase the safety of your business thanks to the favorable hazardous substance classification of SYSTEMK4.
Satisfy all legal, environmental and work place regulations.
Economical and increased productivity with lower energy expenditure.

With Kreussler we are setting new standards with this system. The goal is to change dry-cleaning in knoxville in a sustainable and positive manner! In times of increasing government regulation, economic and ecological demands, we have the solution for you with SOLVONK4.

See more here




By |March 22nd, 2013|Crown News, Slider|1 Comment