I embrace technology. More often than not, technological advances improve our lives, sometimes by making a difficult task easier, other times by keeping us connected. Crown Cleaners uses modern technology in a number of ways to create a better experience for our customers.
CROWN CLEANERS APP
Our most recent technological addition to the company is the Crown Cleaners app, available on iTunes and Google Play Store. This free app provides important information and it saves you money. Customers who download it will be able to learn more about our Pick-up and Delivery Service, have access to coupons, monthly specials, store information, and receive notifications about unexpected events, such as closures due to weather. What I really love about this app is its built-in rewards program. The more you use it, the more money you’ll save!
About 300 customers downloaded the app in its first 60 days, and the feedback has been overwhelmingly positive. Finding the app is easy. Just search for Crown Cleaners on your Apple or Android devices. For more information about it, visit the iTunes description page.
The app isn’t the only way Crown Cleaners utilizes technology. We also use an industry-specific point of sale system, designed to capture the minute details of the service you need. For example, when a customer brings in an item for cleaning, our POS can capture what kind of item it is as well as its fiber content, color, brand and if there is a stain that needs to be addressed. In addition, each article of clothing is barcoded to create a sophisticated tracking system. This means fewer missing pieces! The barcode also creates a historical record for each item, allowing us to better care for your garments. And don’t forget social media. It’s important in this day and age for cleaners to use all methods of social media to stay connected, so Crown Cleaners is on Facebook and Twitter.
Who knows where the future will take us, but you can count on Crown Cleaners to stay up-to-date on the latest technology to improve your dry cleaning experience!